Account, Support & Order History — Update / setup form (auth-only) for eCommerce. Embeddable version — a transparent, chrome-free form that floats over your own website design (pair with the standalone version for a hosted page).

How you like to get help, what you know about returns, and a snapshot of your order history — all in one place.

What it collects (by section):

• Support preferences — Support Channel Preference (ecomm) [dropdown: Email / Live chat / SMS / Phone / Social DM / …]; Self-Service Use Preference [choice: Yes / No / Sometimes].
• Returns — Return Policy Familiarity [dropdown: Not familiar / Somewhat familiar / Familiar]; Return Reason Tendencies [multi-select: Fit/size / Color/style / Damaged/defective / Arrived late / Not as expected / …].
• Order history — First Order Date (ref) [date]; Most Recent Order Date (ref) [date]; Total Orders (ref) [number]; Average Order Value Band (ref) [dropdown: <$25 / $25-$49 / $50-$99 / $100-$199 / $200-$499 / …]; Lifetime Value Band (ref) [dropdown: <$100 / $100-$249 / $250-$499 / $500-$999 / $1k-$2.4k / …]; Return Rate Band (ref) [dropdown: 0-5% / 6-10% / 11-20% / 21-30% / 31%+]; Chargeback Flag (ref) [dropdown: No / Yes - 1 / Yes - multiple].

Form type: Update / setup (up), auth-only. Niche: eCommerce. Deployment: embed.

Best for / surface when: eCommerce client workflow — account, support & order history.