[
  { "grp": "va", "title": "New Virtual Assistant Engagement Intake", "findTitle": "New VA Engagement Intake", "category": "Virtual Assistant Services", "cover": "va-kickoff-cover.png",
    "desc": "A fast, low-friction intake for virtual assistants and VA agencies onboarding a new client, built as a standalone mini landing page. Three lean sections capture who the client is, exactly what work they want delegated, the working model and weekly hours, the response SLA and timezone overlap they need, and how they like to stay in sync — only an email and the focus areas are required, so it stays a three-minute form. The company field reads 'Company / entity (optional)' with a toggle so solo founders and businesses both fit. Deploy it on a public URL or embed it, then layer your own automations and agreements when you put it to work." },
  { "grp": "va", "title": "Delegation, Authority & Spend Setup", "category": "Virtual Assistant Services", "cover": "va-delegation-cover.png",
    "desc": "An internal setup form that draws the boundaries of what a virtual assistant is empowered to decide, send, and spend on the client's behalf. It records delegated-authority scope and purchase thresholds, authorized expense categories and gifting policy, how far the VA can go in booking travel and supporting events, the escalation triggers that should flag the client, and the tone, signature, and send-as access that let the VA represent them well. It closes with the VIP contacts, contact groups, and vendors the VA will manage — clear delegation rules so the work moves fast without overstepping." },
  { "grp": "va", "title": "Inbox, Calendar & Communication Setup", "category": "Virtual Assistant Services", "cover": "va-comms-cover.png",
    "desc": "An internal setup form for the day-to-day comms a virtual assistant runs: the email platform and how much inbox management to handle, the response-template library, the calendars to manage and the booking rules, meeting types, and scheduling tool that govern them. It also covers the email-marketing platform and campaign calendar when the VA supports audience comms, and the reporting rhythm — weekly report format, hours-tracking method, and timesheet day. Everything needed to keep a client's inbox and calendar running without them." },
  { "grp": "va", "title": "Tasks, Tools & SOPs Setup", "category": "Virtual Assistant Services", "cover": "va-systems-cover.png",
    "desc": "An internal setup form that pins down how work reaches a virtual assistant and where it lives: the task-intake method and priority-triage rule, the recurring tasks to own, the project-management tool and boards in play, the file-storage system and folder-naming convention, the document templates to reuse, and the SOPs and playbooks link that keep everything consistent. The operating system behind a smooth, repeatable VA engagement." },
  { "grp": "va", "title": "Access, Security & Reporting Setup", "category": "Virtual Assistant Services", "cover": "va-access-cover.png",
    "desc": "A security-aware internal setup form for granting a virtual assistant the access they need — safely. It records access-provisioning status, the password manager in use, a credential-vault reference (a share location, never the passwords themselves), the two-factor method, and the client's data-handling restrictions, with a clear instruction never to paste passwords or 2FA codes into the form. It closes with the accountability layer — KPIs to track, SLA-breach notification rules, blackout dates, and automation opportunities to explore — so the engagement stays secure and measurable." }
]