[
{
"grp": "ece",
"title": "New Shopper Welcome & Account Setup (Embed)",
"findTitle": "New Shopper Welcome & Account Setup (Embed)",
"category": "eCommerce",
"cover": "ece-kickoff-cover.png",
"desc": "New Shopper Welcome & Account Setup — Kickoff intake form (public) for eCommerce. Embeddable version — a transparent, chrome-free form that floats over your own website design (pair with the standalone version for a hosted page).
A few quick details so we can tailor your store, your perks, and what you see first. Takes about two minutes — and yes, retail and wholesale shoppers are both welcome here.
What it collects (by section):
- About you — First name [short text]; Last name [short text]; Email address [short text]; Customer Type (ecomm) [dropdown: Retail (B2C) / Wholesale (B2B) / Mixed].
- If you’re buying wholesale — Wholesale Account Status [dropdown: Not applicable / Prospect / Approved / On hold / Closed] (conditional); Resale / Tax-Exempt Status [dropdown: No / Yes - certificate on file / Yes - certificate pending].
- How you like to shop — Preferred Shopping Channel [dropdown: Brand website / Amazon / Etsy / eBay / Walmart / …]; Primary Storefront Platform (ref) [dropdown: Shopify / WooCommerce / BigCommerce / Squarespace Commerce / Magento / …]; Preferred Product Categories (ecomm) [multi-select: Apparel / Footwear / Accessories / Beauty/Personal care / Home goods / …]; Promo/Discount Preference [multi-select: Email / SMS / Push/app / Social / Physical mail / …].
- Anything else — eCommerce Notes (client-specific) [long text].
Conditional logic (forks):
- WHEN Customer Type (ecomm) is Wholesale (B2B) → show Wholesale Account Status (hidden by default until met).
Required: Email address, Customer Type (ecomm) (kept low-friction).
Form type: Kickoff intake (in), public. Niche: eCommerce. Deployment: embed.
Best for / surface when: An eCommerce brand onboarding a new retail or wholesale customer — customer type and channel, wholesale/resale status, product interests, and promo preferences.
"
},
{
"grp": "ece",
"title": "Style, Sizing & Shopping Profile (Embed)",
"findTitle": "Style, Sizing & Shopping Profile (Embed)",
"category": "eCommerce",
"cover": "ece-profile-cover.png",
"desc": "Style, Sizing & Shopping Profile — Update / setup form (auth-only) for eCommerce. Embeddable version — a transparent, chrome-free form that floats over your own website design (pair with the standalone version for a hosted page).
Your sizes, colors, and the things you love — so every recommendation feels handpicked for you.
What it collects (by section):
- Your style — Style / Use-Case Keywords [long text]; Color Preferences [multi-select: Black / White / Gray / Blue / Green / …]; Material Preferences / Restrictions [long text].
- Your sizing — Size Profile - Tops (if apparel) [dropdown: XS / S / M / L / XL / …]; Size Profile - Bottoms (if apparel) [dropdown: XS / S / M / L / XL / …]; Shoe Size (if applicable) [short text].
- How you buy — Gifting Frequency (ecomm) [dropdown: Rarely / A few times per year / Monthly / Frequently]; Discount Sensitivity [dropdown: Buy only on sale / Prefer deals but flexible / Full-price OK for must-haves]; Sustainability Preferences (ecomm) [multi-select: Minimal packaging / Plastic-free / Recycled materials / Carbon-neutral shipping / Consolidate shipments].
Form type: Update / setup (up), auth-only. Niche: eCommerce. Deployment: embed.
Best for / surface when: eCommerce client workflow — style, sizing & shopping profile.
"
},
{
"grp": "ece",
"title": "Shipping, Delivery & Payment Setup (Embed)",
"findTitle": "Shipping, Delivery & Payment Setup (Embed)",
"category": "eCommerce",
"cover": "ece-fulfillment-cover.png",
"desc": "Shipping, Delivery & Payment Setup — Update / setup form (auth-only) for eCommerce. Embeddable version — a transparent, chrome-free form that floats over your own website design (pair with the standalone version for a hosted page).
Your shipping, delivery, and checkout preferences — set them once and we’ll handle the rest at every order.
What it collects (by section):
- Shipping & delivery — Preferred Shipping Speed (ecomm) [dropdown: Economy / Standard / Expedited / 2-day / Overnight]; Preferred Carrier (where available) [dropdown: No preference / USPS / UPS / FedEx / DHL / …]; Local Pickup Option [choice: Yes / No / Maybe]; Gift Wrap / Message Preference [dropdown: No / Gift wrap only / Gift message only / Both]; Delivery Notes (ecomm) [long text].
- Where & how you pay — Ship-To Region Preference [dropdown: Domestic only / US + Canada / North America / EU/UK / APAC / …]; Currency Preference [dropdown: USD / CAD / EUR / GBP / AUD / …]; Age-Restricted Item Eligibility [dropdown: Not applicable / Verified / Verification needed]; Payment Method Preference (ecomm) [dropdown: Credit/Debit card / PayPal / Apple/Google Pay / Shop Pay / Afterpay/Klarna / …]. Region, currency, and checkout — references only, never card or account numbers.
Form type: Update / setup (up), auth-only. Niche: eCommerce. Deployment: embed.
Best for / surface when: eCommerce client workflow — shipping, delivery & payment setup.
"
},
{
"grp": "ece",
"title": "Loyalty, Subscriptions & Reorders (Embed)",
"findTitle": "Loyalty, Subscriptions & Reorders (Embed)",
"category": "eCommerce",
"cover": "ece-loyalty-cover.png",
"desc": "Loyalty, Subscriptions & Reorders — Update / setup form (auth-only) for eCommerce. Embeddable version — a transparent, chrome-free form that floats over your own website design (pair with the standalone version for a hosted page).
Loyalty, subscriptions, and reorder timing — so the things you love show up right when you want them.
What it collects (by section):
- Loyalty & rewards — Loyalty Program Enrollment [choice: Yes / No]; Loyalty Tier (ecomm) [dropdown: None / Bronze / Silver / Gold / Platinum / …]; Loyalty Points Balance (ref) [number].
- Subscriptions — Subscription Status (ecomm) [dropdown: None / Considering / Active / Paused / Canceled]; Subscribed Product(s) (names only) [long text]; Subscription Cadence [dropdown: 2 weeks / 4 weeks / 6 weeks / 8 weeks / Quarterly / …].
- Reorders — Reorder Cadence Preference [dropdown: 2-4 weeks / 5-8 weeks / 2-3 months / 3-6 months / On demand].
Form type: Update / setup (up), auth-only. Niche: eCommerce. Deployment: embed.
Best for / surface when: eCommerce client workflow — loyalty, subscriptions & reorders.
"
},
{
"grp": "ece",
"title": "Account, Support & Order History (Embed)",
"findTitle": "Account, Support & Order History (Embed)",
"category": "eCommerce",
"cover": "ece-account-cover.png",
"desc": "Account, Support & Order History — Update / setup form (auth-only) for eCommerce. Embeddable version — a transparent, chrome-free form that floats over your own website design (pair with the standalone version for a hosted page).
How you like to get help, what you know about returns, and a snapshot of your order history — all in one place.
What it collects (by section):
- Support preferences — Support Channel Preference (ecomm) [dropdown: Email / Live chat / SMS / Phone / Social DM / …]; Self-Service Use Preference [choice: Yes / No / Sometimes].
- Returns — Return Policy Familiarity [dropdown: Not familiar / Somewhat familiar / Familiar]; Return Reason Tendencies [multi-select: Fit/size / Color/style / Damaged/defective / Arrived late / Not as expected / …].
- Order history — First Order Date (ref) [date]; Most Recent Order Date (ref) [date]; Total Orders (ref) [number]; Average Order Value Band (ref) [dropdown: <$25 / $25-$49 / $50-$99 / $100-$199 / $200-$499 / …]; Lifetime Value Band (ref) [dropdown: <$100 / $100-$249 / $250-$499 / $500-$999 / $1k-$2.4k / …]; Return Rate Band (ref) [dropdown: 0-5% / 6-10% / 11-20% / 21-30% / 31%+]; Chargeback Flag (ref) [dropdown: No / Yes - 1 / Yes - multiple].
Form type: Update / setup (up), auth-only. Niche: eCommerce. Deployment: embed.
Best for / surface when: eCommerce client workflow — account, support & order history.
"
}
]